good Terms and Conditions

good-bet.cam (referred to hereafter as "good" or "the platform") is an online betting and casino service provider. By accessing this website, creating an account, or using any service, you are considered to have accepted every clause of these terms and conditions.

good's services may only be used for personal entertainment. Using the platform for commercial purposes, through automated software, or by any fraudulent method is strictly prohibited.

These terms are written in Bengali, which is the governing document. In the event of any ambiguity, good's interpretation will be considered final.

1.1 Scope of Application

These terms apply to good's website, mobile application (Android and iOS), and all services operated under good. Every person using the service is covered by these terms, regardless of their location or device.

1.2 Relationship with Other Policies

In addition to these terms, good's Privacy Policy and Responsible Gambling Policy also apply. Those policies are considered an integral part of these terms. If there is a conflict between these terms and any other policy, these terms will take precedence.

A personal account must be created to use good's services. All information provided during registration must be accurate, complete, and up to date.

2.1 One Account Policy

Each person may operate only one account on the good platform. Operating multiple accounts under the same person's name, or from the same device or IP address, will be treated as fraudulent activity and may result in all associated accounts being closed.

2.2 Account Security

You are fully responsible for keeping your account username and password secure. If you suspect unauthorized access to your account, you must notify good's support team immediately. You are advised not to share your password with any third party.

2.3 Identity Verification

good may at any time request a national ID card, passport, or other documents to verify an account holder's identity. If the required information is not provided within the specified time, good has the right to temporarily suspend the account.

2.4 Account Transfer Prohibited

Selling, transferring, or renting a registered good account to any other person is strictly prohibited. The account balance or any bonuses may not be transferred to a third party in any way.

All of good's services are exclusively for persons aged 21 or older. Any person under 21 is strictly prohibited from creating or operating an account, and good reserves the right to close any such account immediately.

If the date of birth provided at registration is found to be false, the account will be closed and funds held in that account may be forfeited. good's authorities may request official documents as proof of age at any time.

3.1 Geographic Restrictions

good's services are only available to users located in regions where receiving such services is lawful. Attempting to access the service from a restricted region may result in the account being closed.

Deposits and withdrawals on good are currently available via bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks).

4.1 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳500 (per method).
• Minimum withdrawal amount: ৳500.
• Approved withdrawals are generally completed within 1 hour.

4.2 Deposit Terms

Deposits must be made from a payment method owned by the account holder. Depositing using a third party's account or card is prohibited. good reserves the right to review suspicious transactions and may place a hold on transactions if necessary.

4.3 Withdrawal Terms

The account must be fully verified before a withdrawal can be made. It is recommended to withdraw via the same method used for the deposit. To withdraw bonus funds, the associated wagering requirements must be met.

All bonus offers from good come with specific conditions. You must read the relevant terms carefully before claiming any bonus.

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. The bonus amount must be wagered 25 times before withdrawal. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500, with a wagering requirement of ৳1,500 × 25 = ৳37,500.

5.2 Other Promotional Offers

Each offer — including the Weekly good Festival, good Cricket Mania, and Monday good Reload — has its own wagering conditions. Eligibility and duration are set separately for each promotion.

5.3 Bonus Abuse

If bonus benefits are misused through multiple accounts, coordinated betting, or any other method, good reserves the right to cancel the relevant bonus and close the account.

5.4 VIP Cashback

good's VIP program has four tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), and Platinum (up to 1.2%). Cashback applies to weekly net losses. The conditions set out in good's VIP section must be met before cashback can be withdrawn.

Sports betting, casino games, live casino, and other gaming services are available on good. Each game or betting section may have its own rules, which are displayed in the game interface.

6.1 Bet Acceptance and Cancellation Policy

good reserves the right to cancel any bet in the event of a technical issue, incorrect information display, or any other unusual circumstance. Bets placed at clearly incorrect odds will not be considered valid. For live betting, only bets accepted before the event ends are valid.

6.2 Multi Bet and Single Bet

Multiple selections can be combined in good's multi bet section. For a multi bet, all selections must win to receive the full payout — if even one selection loses, the entire bet is lost.

6.3 Special Provisions for Cricket Betting

For bets placed on BPL, IPL, T20 World Cup, or ICC tournament matches, if a match is cancelled or incomplete the bet will be considered void and the stake will be returned.

good is firmly committed to responsible gambling. Playing within the limits of entertainment is a core principle of our platform. good's Responsible Gambling Policy applies to all users.

7.1 Self-Control Tools

• Users can set deposit limits on their own account.
• A cooling-off option to temporarily suspend the account is available.
• Long-term self-exclusion can be activated if needed.
• No bonus offers will be sent during a self-exclusion period.

7.2 Support

If you experience any problem related to gambling, support is available through good's 24/7 live chat or email.

good reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any clause of these terms.
• Fraudulent activity or account fraud.
• Operating multiple accounts.
• Providing false information or concealing information.
• Money laundering or suspicious financial activity.
• Misuse of bonus benefits or manipulation.

8.1 Return of Funds

If an account is closed and fraud has not been proven, arrangements will be made to return the legitimate funds held in the balance. However, funds earned from bonuses and bonuses where wagering requirements have not been met will be considered void.

good places the highest importance on protecting users' personal information. The detailed rules for collecting, storing, and processing user data are set out in good's Privacy Policy.

good uses SSL encryption technology to keep all transactions and personal information secure. User information is not shared with third parties, except where legally required.

good's services are provided on an as-is basis. good will not be liable for temporary disruptions to the service caused by technical issues, network outages, or any other reason.

10.1 Liability for Financial Loss

Participating in good's services carries the possibility of financial loss. The full risk of losing money in betting and gaming rests with the user. good makes no promise to cover any losses.

10.2 Third-Party Content

Games from third-party game providers (Pragmatic Play, PG Soft, Evolution, JILI, Spribe, and others) are available on good. good is not directly responsible for technical issues with those games, but will assist in resolving any problems.

good reserves the right to change, amend, or remove any part of these terms at any time. Users will be notified in advance of significant changes where possible.

Continuing to use the service after updated terms are published will be considered acceptance of the new terms. If you do not agree to the new terms, you may request that your account be closed.

11.1 Right to Discontinue Service

good reserves the right to fully or partially discontinue or suspend the service for any reason. In that case, arrangements will be made to return users' legitimate balances as quickly as possible.

For any questions, feedback, or complaints about these terms, you may contact good's support team. good provides support in both Bengali and English, 24 hours a day, 7 days a week.

12.1 Contact Methods

• Live chat: directly via the website and app, 24/7.
• Email: [email protected]

12.2 Complaints Process

If you have an objection regarding a betting result or account matter, a written complaint must be submitted within 30 days of the event. good will review the complaint and communicate its decision within a set timeframe. For general enquiries, you may refer to the Frequently Asked Questions section.